Reset Your Uphold 2FA Securely
Follow our detailed guide to reset your two-factor authentication on Uphold and regain access while keeping your account secure.
Lost 2FA Device
If you lost your phone or authenticator device, follow recovery procedures immediately.
Reset for Security
Resetting 2FA helps ensure your account remains protected from unauthorized access.
App or Browser Issues
Sometimes login fails due to app or browser issues, prompting a 2FA reset.
Step 1: Log In
Attempt login with your credentials. If prompted for 2FA, click 'Reset 2FA' link.
Step 2: Verify Identity
Provide required information to verify your identity (email, security questions, or photo ID).
Step 3: Setup New 2FA
Install authenticator app and scan the QR code provided by Uphold to set up new 2FA.
Step 4: Save Backup Codes
Store your backup codes securely to prevent future access issues.
Step 5: Confirm & Test
Complete the setup and verify you can log in using the new 2FA configuration.
FAQ
What if I lost backup codes?
Contact Uphold support immediately to regain access and reset your 2FA safely.
Can I reset 2FA multiple times?
Yes, but always ensure security procedures are followed each time to protect your account.
Is 2FA reset free?
Yes, there is no fee for resetting 2FA via Uphold's official procedures.